IMPORTANT - For information on how the August Bank Holiday affects our delivery schedule please see our home page or delivery pages
THE DEPOT IS CLOSED - Saturday 24 August – Monday 26 August INCLUSIVE
Orders can still be placed on the website and will be processed upon our return on Tuesday 27 August - Enjoy the Bank Holiday Weekend!!
Below are our most commonly asked questions – if you still have a question or would like to discuss anything relating to ordering from Stones4Homes then do give us a ring on 01757 289651.
Q I’m not sure how much product I will need; how do I work it out?
A Select the calculator icon (found on each product page) to work out how much is required. You’ll need the width, length and depth of the area that you wish to cover, measured in metres.
Q Do the prices on the Stones4Homes site include delivery?
A By entering your postcode, the price will update to include our standard delivery (2-3 days). At checkout, you will be given the option to upgrade to be able to specify a quicker delivery or am/pm delivery. For all our delivery options see the delivery page.
Q Can I request a delivery time?
A Delivery times are difficult to specify but you can choose to upgrade to a morning or afternoon delivery. Full details of our delivery options can be found on the delivery page.
Q What if I am not there to receive the delivery?
A If you have provided an alternative contact name and number when ordering then we can still make the delivery.
Q Do the prices include VAT?
A All our prices include VAT at the current rate of 20%. In the event of a change in the rate of VAT our prices will be updated to reflect this.
Q How much does a bulk bag contain?
A A bulk bag contains 850kg for the majority of our products. This is a standard weight for bulk bags. To work out how many you’ll need please use the calculator on the product page.
Q I’m trying to match up the colour to some existing stones/slate in my garden, will your stone match?
A Products supplied by Stones4Homes are completely natural, therefore we are unable to guarantee colour/texture. Over a period of time, our products will naturally change colour after being exposed to the weather. If you are unsure you can request a sample by selecting the sample icon (found on each product page) or call us.
Q Should I put anything under the aggregate before I put it down?
A We always recommend using a good quality weed membrane under the aggregate. This not only suppresses weed growth but also helps to prevent the aggregate sinking during wet weather.
Q Do you have a showroom that I can visit?
A Visitors are welcome at the Stones4Homes Selby Depot to look at our products and have a chat about their needs. Please be aware, the stone yard is a working environment.
If you still have questions, please do give us a call on 01757 289651 or send us an email. We’re always happy to help.